At Karyamm, we want you to be completely satisfied with your purchase. If you’re not entirely happy with your order, we’re here to help.
Returns
- You have 10 days from the date of delivery to return an item for a refund or exchange.
- To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
- Please include the original receipt or proof of purchase with the returned item.
Refunds
- Once we receive your returned item, we will inspect it and notify you regarding the status of your refund.
- If approved, we will initiate a refund to your original method of payment. Please note that shipping costs are non-refundable.
- The time taken for the refund to reflect in your account may vary based on your payment provider.
Exchanges
- If you need to exchange an item for a different size, color, or similar product, please contact us to arrange the exchange.
- We will process the exchange once we receive the returned item and confirm its eligibility.
Shipping Returns
- You will be responsible for paying the shipping costs for returning your item unless the return is due to our error or a defective product.
- Consider using a trackable shipping service or purchasing shipping insurance for valuable items, as we cannot guarantee receipt of returned items.
Damaged or Defective Items
- In the case of receiving a damaged or defective item, please contact us immediately with details and photos, and we will assist in resolving the issue promptly.
Contact Us
If you have any questions regarding our return policy or need assistance with a return, please contact us.